Privacy Policy
Last updated: 15 Sep 2025
ILLUSION Tech Limited (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our applications Story, ProStory, and TapStory (collectively, the “Apps”).
By using the Apps, you agree to the practices described in this Privacy Policy.
1. Company Information
- Company name: ILLUSION Tech Limited
- Registered address: Hong Kong
- Contact: https://story.app/contact
2. Information We Collect
We collect the following types of information when you use our Apps:
- Email address (for account registration and communication).
- Device information (such as device type, operating system, and app version).
- User behavior data (such as usage logs and interactions within the Apps).
We do not collect sensitive personal data.
3. How We Use Your Information
Your information is used for the following purposes:
- Account registration and management.
- Payment processing and settlement.
- Security, fraud prevention, and abuse detection.
- Improving and enhancing our services.
- Providing customer support.
4. Data Storage and Retention
- All data is stored on Amazon Web Services (AWS) servers in the United States.
- User behavior data is retained for 18 months, after which it will be anonymized.
5. Data Sharing and Disclosure
- We do not share your personal information with third parties.
- We do not sell your data under any circumstances.
6. Your Rights
- You may view, modify, or delete your account information at any time.
- Your creations are stored locally on your device; only account information is stored in the cloud at id.story.app.
- You may withdraw consent or delete your account at any time.
To exercise your rights, please contact us via https://story.app/contact.
7. Children and Minors
Our Apps are available to users of all ages and are not specifically targeted at minors.
8. International Data Transfers
We do not transfer user data outside of the country or region where it was originally collected.
9. Data Security
We implement industry-standard measures to protect your information, including:
- Encrypted cloud storage.
- Encrypted data transmission.
- Strict access controls.
10. Updates to This Policy
We may update this Privacy Policy from time to time. When changes are made, users will be notified within the Apps.
11. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Hong Kong.